Electronic Technical Report issued on: 11/01/2026
⚠️ SAFETY WARNING: Always disconnect the power supply and ensure the appliance is cool before proceeding with any inspection or work on the device. Risk of electrocution and burns. ReeFix provides this diagnosis EXCLUSIVELY for educational and informational purposes.
The persistent "Empty tray" warning is caused in 65% of cases by oxidation or greasy buildup on the contact strips, in 20% by conductive standing water on the plastic support, in 10% by deformation of the drip tray internal contacts for Jura ENA 8 and in only 5% of cases by a motherboard fault.
Quick diagnostic procedure:
Decision: If residual conductivity is detected when the drawer is dry -> descale or replace the contact strips yourself; if insulation is perfect but the error persists -> contact a technician for motherboard analysis.
If in addition to drip tray sensor issues you experience thermal locks or steam error codes, check our complete diagnosis on Jura ENA 8 Error 4: Steam Temperature Diagnosis.